Delivery and return policy

  • Where can I receive my order?

It can be sent to an address selected by you (home, work, etc. - never a PO Box).

 

  • Can the delivery country be different from the purchase country?

No. The delivery country must always be the same country in which the purchase was made.

 

  • How long will my order take to arrive?

SPAIN: deliveries take 3 to 5 working days.

AUSTRALIA & NEW ZEALAND: deliveries take 10 to 12 working days.

 

  • How much do I pay for delivery service?

All deliveries are free.

 

  • If you are not satisfied with your purchase, please contact with our sales service:
 

SPAIN: info@pegaso.es

AUSTRALIA, NEW ZEALAND: australia@pegaso.es

 

  • Customised product or product that has been damaged/abused may not be returned under any circumstances. 
  • For all other products, if the item is returned in the original packaging, we will provide you a refund based on your original method of payment.
  • The product must be returned to us within 15 calendar. 
  • All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Proof of purchase must be included.
  • We are unable to exchange your returns for alternative colors or sizes. Please place a new order and return your unwanted purchase for credit.
  • Returns that do not meet these conditions may be subject to a restocking fee.
  • Delivery adresses:

 

PEGASO SPAIN
C/ Quintana i Millars Nº2, Nave G
08940 Cornellà de Llobregat (Barcelona - SPAIN)


PEGASO AUSTRALIA & NEW ZEALAND
PO Box 7302, Beaumaris VIC 3193

 

  • Once your return is received and verified, we will credit your original purchase credit card for the price of the item(s) usually within 20 business days of receipt.
  • Items delivered from an Authorized PEGASO retailer must be returned to the place of deliver.
 

OPTOR S.A.U. - PEGASO (A08634917)

Camí Quintana i Millars, 2, Nave G / 08940 Barcelona - SPAIN 

This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.
x